Last updated: June 2026
At Pettucci, we want your order to arrive quickly and safely. This page explains how our shipping process works.
Pettucci is a dropshipping store powered by Spocket, which connects us with trusted suppliers primarily based in the United States and European Union. This means shorter transit times and better quality control compared to traditional dropshipping.
All orders are processed within 1–3 business days of payment confirmation. During peak periods (sales, holidays), processing may take an additional 1–2 days. You will receive an email confirmation once your order has been dispatched.
| Destination | Estimated Delivery |
|---|---|
| United States | 3–8 business days |
| European Union | 4–10 business days |
| United Kingdom | 5–10 business days |
| Canada & Australia | 7–14 business days |
| Rest of the World | 10–20 business days |
These are estimates only. Delivery times may vary due to customs clearance, carrier delays, or local postal conditions.
We offer free shipping on all orders. No minimum purchase required.
Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your shipment in real time. Please allow up to 48 hours for tracking information to become active after dispatch.
Most orders ship from US or EU warehouses, reducing the likelihood of customs delays. However, for international orders, customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in your order total.
If you order multiple items, they may be shipped separately from different suppliers. You will receive separate tracking numbers for each shipment. You will not be charged extra for this.
If your order has not arrived within the estimated timeframe, please contact us at info@pettucci.com and we will investigate promptly. We will either resend your order or issue a full refund if the package is confirmed lost.
For any shipping enquiries, please reach out to us at:
Email: info@pettucci.com
Your pet deserves the best — and so does your peace of mind. At Pettucci, we believe every pet deserves to live comfortably, safely and happily. From night-safety collars to cozy beds and interactive toys, everything we offer is carefully selected with one goal in mind — a better life for your furry family member.
